Troubleshooting

Database fails to load

For very large databases (5000+ records) the database may fail to load. In this case, do the following from the command line interface:

1. Dump the existing database with mysqldump: mysqldump -u... -p... hdb_xxxxx > filename
2. Create database, switch to database: mysqldump -u... -p... -e 'create database hdb_yyyyy'
3. Load the dumped database: mysqldump -u... -p... hdb_yyyyyy < filename
4. Change to and copy the following directories and contents:

• Upload file directory sourcedatabasename to directory with name of new database (excluding prefix)
• Icons directory sourcedatabasename to directory with name of new database (excluding prefix)

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